Online Learning Support at SUNY Niagara | Brightspace Assistance

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Online Learning Staff

Contact Online Learning Staff

Lisa Dubuc

Lisa Dubuc

Coordinator of

Online Learning

Email: dubuc@niagaracc.suny.edu
  • Phone: 716-614-6798
Donna Simiele

Donna Simiele

Online Learning Technology Support Coordinator

Email: dsimiele@niagaracc.suny.edu
  • Phone: 716-614-6487
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Glory Fox

Online Learning Student Support Specialist

Email: gfox@niagaracc.suny.edu
  • Phone: 716-614-6488

Getting Assistance

If you need any assistance gaining access to your course(s), please contact the SUNY Online Helpdesk.

  • SUNY Online Help Desk Web Page (You can submit an electronic help desk request from this page), or
  • Phone: 1-844-673-6786 (toll-free) within the United States 1-518-443-5617 (direct)

The help desk is open Monday-Friday 7:00 a.m. – 12:00 a.m., Saturday 10:00 a.m. – 8:00 p.m., and Sunday 10:00 a.m. – 9:00 p.m. EST.

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