Online Learning Support at SUNY Niagara | Brightspace Assistance

✨ Sanborn Campus Shadow Day 🏫 Sign-ups are now available! |

Learn More
A woman stands beside a seated student in a computer lab, both smiling as they look at a computer screen. Other people work at computers in the background.

Online Learning Staff

Contact Online Learning Staff

Lisa Dubuc

Lisa Dubuc

Coordinator of

Online Learning

Email: dubuc@niagaracc.suny.edu
  • Phone: 716-614-6798
Donna Simiele

Donna Simiele

Online Learning Technology Support Coordinator

Email: dsimiele@niagaracc.suny.edu
  • Phone: 716-614-6487
A woman with long, blonde hair wearing a brown blazer and black top smiles at the camera against a light gray background with abstract wavy patterns.

Glory Fox

Online Learning Student Support Specialist

Email: gfox@niagaracc.suny.edu
  • Phone: 716-614-6488

Getting Assistance

If you need any assistance gaining access to your course(s), please contact the SUNY Online Helpdesk.

  • SUNY Online Help Desk Web Page (You can submit an electronic help desk request from this page), or
  • Phone: 1-844-673-6786 (toll-free) within the United States 1-518-443-5617 (direct)

The help desk is open Monday-Friday 7:00 a.m. – 12:00 a.m., Saturday 10:00 a.m. – 8:00 p.m., and Sunday 10:00 a.m. – 9:00 p.m. EST.

Contact