ROI & Performance Survey

Basic Information

Name(Required)

Software

Did the software meet your expectations / original goals?(Required)
(Scale: 1 = “Not at all” → 5 = “Completely”)
To what extent has the software delivered the benefits you described in the procurement form (e.g. cost savings, time savings, efficiency, error reduction)?(Required)
(Scale: 1 = “Not at all” → 5 = “Completely”)
How satisfied are you with usability, stability, performance, integration, and support?(Required)
(Scale: 1 = “Not at all” → 5 = “Completely”)
If yes, please describe and, if possible, suggest how serious or frequent the issue is.
Worse than expected About what was expected Better than expected Open: Why do you feel that way?