The New Employee Technology Checklist is designed to ensure a smooth and timely onboarding experience for SUNY Niagara employees by clearly outlining the process for requesting and provisioning all necessary technology resources.
This page serves as a centralized set of guidelines to help managers, supervisors, and support staff identify and submit the appropriate requests for hardware, software, system access, and communication tools required for a new employee’s role.
By following this checklist, SUNY Niagara teams can help ensure that incoming employees have secure, compliant, and fully functional access to the tools they need on or before their first day, minimizing delays and enabling immediate productivity.
If a new computer is needed in the office of a new employee, please submit a help desk request. Device replacement requests are not guaranteed and will be determined based on availability and need.
All requests for specialized software or hardware should be noted in the ticket for a new device and/or with a separate ticket if no replacement is needed.
Help Desk Request website: https://helpdesk.niagaracc.suny.edu
Please submit a Help Desk request to obtain a phone number or extension. Note if the new employee can re-use an existing number or will require a new number, as well as if a new phone unit will be needed.
Email accounts are created automatically upon receiving notice of hire by Human Resources. Initial login information is sent to the division/department office or mailed to the employee. If there are any questions or would like a status of the email account, please reach out to the OIT Help Desk at 716-614-6730.
This will also be your “Single Sign On” account which will be used to access many other applications that are used at the College. Multi-Factor Authentication (MFA) is required to be set up the first time the employee logs in, information on how to set this up can be found here.
For access to shared email mailboxes, please submit an OIT Help Desk ticket with the following info:
Access to the IssueTrak Help Desk system is automatically created along with the email account. The username and password is the same as your email account.
All new employees receive a OneDrive account. Information on how to access your OneDrive can be found here.
For access to network drives, please submit an OIT Help Desk ticket with the name of the drive you’re requesting access to.
Banner Web access is configured automatically once the email account has been created. If there are any issues accessing Banner Web/Ellucian Experience, please call the OIT Help Desk at 716-614-6730 for support.
If the employee will require access to INB Banner/Application Navigator and/or Banner reporting tools such as Argos, the supervisor can fill out the New Banner/Argos User Request Form:
https://dynamicforms.ngwebsolutions.com/casAuthentication.ashx?InstID=719ceb45-477c-484e-a30a-0b619ded19b3&targetUrl=https%3a%2f%2fdynamicforms.ngwebsolutions.com%2fSubmit%2fStart%2fe38c24d6-40b7-4d7e-98db-8ea845e214d0
This form will automatically start the data steward approval process, once approvals are completed and then digitally signed by the employee it will go to OIT for final processing.
If the employee will be completing purchase requisitions (receiving or approving purchase orders), they must also fill out a Banner Finance Purchasing Rights Form:
https://dynamicforms.ngwebsolutions.com/casAuthentication.ashx?InstID=719ceb45-477c-484e-a30a-0b619ded19b3&targetUrl=https%3a%2f%2fdynamicforms.ngwebsolutions.com%2fSubmit%2fStart%2f0ad725bd-367d-4ce7-a171-ec0373bb1da5
Access to Brightspace is automatically created once an employee email account has been created and has been assigned a SUNY Global ID. If there are any issues accessing Banner Web/Ellucian Experience, please call the OIT Help Desk at 716-614-6730 for support.
Basic access to NextGen Dynamic Forms is automatically created the first time the employee logs into the home page.
Dynamic Forms Home Page: https://dynamicforms.ngwebsolutions.com/casAuthentication.ashx?InstID=719ceb45-477c-484e-a30a-0b619ded19b3&targetUrl=https://dynamicforms.ngwebsolutions.com
If the employee will be reviewing form submissions and/or modifying forms in Dynamic Forms, please submit a Help Desk request, providing either:
Access to Slate is configured by the Admissions Department. Please reach out to them in A-Building for assistance.
Some employees may require access to specific SUNY Applications (Campus Connect, SUNY IR Dashboards, etc.). If so, please submit a Help Desk request along with the permission code(s) that are needed to grant access.
Faculty Load and Compensation
New Faculty (Full or Part Time) will need a FLAC HR New Hire filled out (can be done by division secretary or Dean):
https://dynamicforms.ngwebsolutions.com/casAuthentication.ashx?InstID=719ceb45-477c-484e-a30a-0b619ded19b3&targetUrl=https%3a%2f%2fdynamicforms.ngwebsolutions.com%2fSubmit%2fStart%2f7812e530-7167-43bd-84dd-709c640d8c5f
Advisor Access is configured by the Student Success Center. Please reach out to them in D-102, email at studentsuccess@niagaracc.suny.edu or calling 716-614-6290.
Approval routing for Timesheets and Leave Reports are configured by Human Resources (Leave Reports) or the Business Office (Timesheets). Please reach out to their respective offices for assistance.
To request a name badge, complete a Help Desk Request and Select “Print Request” for the issue type. Badge Layout: 2 lines only
The Department will be billed for costs.
Costs:
You will be notified via IssueTrak when the badge is ready.