Technical Service and Sales

About the Company:

GNPGraystar Specialty Materials is one of the premier raw material suppliers worldwide for the ceramic and abrasive markets. With a very diverse product portfolio and decades of experience in the ceramic, abrasive, and refractory markets, we are your one-stop shop for raw materials. Although we specialize in fine powders and custom blended minerals for the technical and the precision ceramic markets, our internal structure allows us to provide a full range of materials for all markets and applications.

Job Description:

This role supports the execution of Value-Added Services by assisting with project coordination, production processes, and laboratory testing. It also provides technical sales support to help deliver customized solutions that enhance customer value and drive business growth.

Key Responsibilities

Collaborate with the Technical Sales Director, Production Manager, and customers to design and implement tailored processes such as screening, magnetic separation, crushing, blending, and coatings.
Conduct trials to refine and optimize new processes.
Perform laboratory testing on product characteristics, including particle sizing, density measurements, moisture content, surface area, pH, and conductivity.
Coordinate with Customer Service and Quality Control to support order fulfillment.
Assist production operations during staffing shortages.
Perform other duties as assigned.

Requirements

Associate or Bachelor’s degree in a technical field, or 3+ years of relevant industry experience
Proficiency in Microsoft Office
Strong problem-solving skills and attention to detail
Ability to communicate technical information effectively with customers
Commitment to safety in a fast-paced, hands-on environment
Willingness to travel to other GNPGraystar locations as needed
Ability to lift up to 55 lbs
Forklift operation capability (training and certification provided if necessary)