Radiology Scheduler

About the Company:

Roswell Park Care Network is a recognized leader in oncology and specialty care, serving community physician practices across New York State. We are committed to delivering exceptional patient care and advancing innovative treatment options.

Job Description:

Radiology Scheduler

• Full-Time
• Days
• Williamsville, NY

We offer an excellent benefit package: 

• Work-Life Balance – Monday through Friday schedule – no nights or weekend!
• Medical Insurance via Highmark Blue Cross Blue Shield
• Comprehensive Benefits – Medical, dental and vision coverage
• 401(k) with company match
• Company paid life insurance, options for LTD, Critical Illness, Accident
• Generous Vacation and Sick time
• 11 Holidays

The ideal candidate will be responsible for scheduling radiology appointments, ensuring efficient patient flow, and providing excellent customer service to patients and healthcare providers.

Responsibilities: 

• Schedule and confirm radiology appointments for patients in a timely manner.
• Communicate effectively with patients to explain procedures and answer any questions.
• Collaborate with radiologists and medical staff to optimize scheduling and patient care.
• Maintain accurate records of appointments and patient information in the scheduling system.
• Handle patient inquiries and resolve scheduling conflicts professionally.
• Ensure compliance with healthcare regulations and confidentiality standards.
• Assist in the coordination of patient referrals and follow-up appointments as needed.
• Make outbound calls to referring physicians and patients.
• Answer the telephone using correct telephone techniques and handle each inquiry in a competent and courteous way

Education/Experience: 

• High School Diploma or G.E.D required
• Strong organizational skills and attention to detail
• One (1) year of full-time clerical health care experience is required
• Customer service experience in an office, preferably with patients
• One (1) year of Medent EMR experience preferred
• Knowledge of medical terminology and radiology procedures is an advantage.

 Salary Description:

$19.00-22.00/hour

Apply Online:

OR Email: christina.coons@roswellpark.org