ACE Front Desk-Academic Center for Excellence
Position Category: Federal Work Study
Company Name: SUNY Niagara
Location: ACE (D-201); Located within the Lewis Library
About the Company:
Please check with financial aid to see if you qualify for Federal Work Study.
Job Description:
Job Location:Â Academic Center for Excellence (D-201); Located within the Lewis Library
Job Description:Â The ACE Front Desk person should be approachable and friendly as this is a student-facing role. Essential functions include ability to relate to a diverse academic community; strong interpersonal/communication skills; ability to utilize technology in the performance of duties and assist student with minor technical issues; ability to work effectively both individually and in a team environment; data entry tasks/familiarity in working with spreadsheets and Word documents; ability to multitask on a regular basis. Typical work activities include:
- Greeting students, staff, and faculty at the front desk; answering questions in regards to the Academic Center for Excellence.
- Assisting with the appointment-based system for the center.
- Assisting students with computer and printing troubleshooting within the center.
- Answering phone calls and assisting with student inquiries.
Skills Required:
- Experience with/knowledge of Microsoft Office,
- Ability to multitask and work with a single student or multiple students at once,
- Excellent communication skills,
- Ability to adapt to a fast-paced environment.
Curricula Desired:Â Any
Hours: Any, Monday-Thursday, 3:00pm – 8:00pm
Pay:Â $16.00/hr
Number of positions available:Â 1-2