La Cascata & Koi, Fine Dining Shift Manager

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Position Description
The Fine Dining Shift Manager administers, directs and controls the
effective and efficient operation of the Fine Dining Restaurant on a shift to
shift basis. All duties are to be performed within the guidelines of the
Seneca Gaming Corporation’s policies and procedures, Internal Control
Standards and objectives.

Position Requirements
Each position has varying minimum qualifications. In the absence of fully
qualified candidates, some requirements may be waived.

Education/Experience:
Must be 18 years of age or older upon employment.
High school Diploma or its equivalent required.
Two year Associate’s degree or Bachelor’s degree from a four-year
college preferred.
Previous customer service experience required.
Minimum two (2) years food and beverage supervisory experience in fine
dining.
Must have general knowledge of all phases of full-service fine dining.
Excellent interpersonal, customer service, communication, coaching,
team building and problem solving skills required.
Must be computer literate, including a working knowledge of all Microsoft
Office applications as well as restaurant automated systems.

Language Skills and Reasoning Ability:
Must possess excellent communication skills.
Ability to write routine correspondence and to speak effectively to the
public, employees and customers.
Must have the ability to deal effectively and interact well with the
customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and
tactful manner.

Physical Requirements and Work Environment:
The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. The work environment characteristics described
here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions. The noise level in the work environment
is usually moderately loud. When on the casino floor, the noise levels
increase to loud. Must be able to work in an environment where smoking
is permitted.
Must be able to stand, walk, and move through all areas of the casino.
Maintain physical stamina and proper mental attitude to work under
pressure in a fast-paced, casino environment and effectively deal with
customers, management, employees, and members of the business
community in all situations.

Pay: negotiable